PocketfulHome / Support
Support
We are a small team and we read every message.
Write to us
Email hello@onelifestack.com. In the app, You > Help > Write to us opens your email app with the app and Android versions filled in, never your cards, and you can read and edit it before sending.
Common questions
Is Pocketful free?
Yes. There are no ads, no subscriptions and nothing to buy.
Where are my cards stored?
Only on your phone, in the app's private storage. There is no account and no cloud. We run no servers for Pocketful, so we cannot see your cards.
What if I lose or change my phone?
Use You > Back up to a file to save everything, photos and voice clips included, to a place you choose. On the new phone, tap "Coming from another phone?" and pick that file.
Can I use my Anki decks?
Yes. Download a deck (an .apkg file) from AnkiWeb or anywhere else, then open it with Pocketful or choose Import > An Anki deck file. Text, pictures and sounds come across; cloze cards are split into questions.
How do I install the beta?
Open the Beta section on your phone, tap Download, and open the file when it finishes. Android may ask you to allow installs from your browser or Files app once; say yes, then tap Install. It needs Android 8.0 or newer.
Is the beta safe?
It is the same app we will put on Google Play, built by us and signed with a beta key, with the same promises: no account, no ads, no tracking, no internet permission. You can check the file with the SHA-256 checksum shown next to the download. Only install it from this site.
Does it sync between devices?
Not in this version. Nothing leaves your phone unless you save a backup file.
Which phones does it run on?
Android 8.0 (Oreo) and newer.
Who is it for?
Anyone aged 13 and over who wants to learn words, facts or anything else, a few minutes at a time.
How do I get help or share an idea?
Open You > Help in the app, or write to hello@onelifestack.com.
How do I delete everything?
You > Erase everything in the app, or just uninstall it. There is nothing to delete anywhere else.
Something went wrong?
If Pocketful ever closes unexpectedly, it shows an Oops screen next time with Tell us what happened. The report has the error and the versions only, never your cards.